Maintenance requests, or requests for services of any kind, should be made by the designated Tenant Contact to the Property Management office at (404) 846-8291. Engineering personnel are available for service Monday through Friday, from 8:00 AM to 5:30 PM. If there is an after-hours emergency maintenance situation, a building engineer may be contacted through Security by calling (404) 846-1537.
At the time that the maintenance request is placed, please relay all the information necessary in order to generate the work order. The following information is requested:
- Tenant name
- Tenant contact name
- Individual’s name and phone number requesting service
- Exact location
- Complete description of the service requested.
All this information is pertinent in generating the work order. Remember to be as thorough as possible so that we can respond to your requests quickly and provide you with the best service possible.
You may also place requests online, using our web-based work order system.
Requests for alterations to your suite, such as additional electrical outlets, adding a door chime, or relocating file cabinets, should be processed by the Property Management office. This will allow the engineering staff to monitor the workmanship and compliance with building standards.